Support & Help Center

Frequently Asked Questions

Find answers to common questions about Rizon, promo codes, card applications, and security.

Rizon is a fast-growing crypto payment solution that provides virtual and physical crypto cards, allowing you to spend your cryptocurrencies like fiat money anywhere in the world.
To claim the bonus, register using the promo code 'kzfx8'. You will instantly receive a $5 bonus upon successful registration. After ordering a card, contact support for an additional bonus.
Yes, completing KYC (Know Your Customer) is mandatory to ensure account security, comply with regulations, and unlock the ability to apply for a crypto card.
The Virtual card is for online purchases and mobile payments (Apple Pay/Google Pay). The Physical card can be used at physical POS terminals and for ATM withdrawals globally.
During the card application process, enter the promo code 'RTC50' for a virtual card or 'RTC100' for a physical card to receive an instant 20% discount on the application fee.
No, Rizon does not charge any monthly or annual maintenance fees for either the virtual or the physical crypto cards.
We support major cryptocurrencies including BTC, ETH, USDC, and USDT across multiple networks like Ethereum, Tron, and BNB Chain.
Absolutely! Both the virtual and physical cards can be easily linked to Apple Pay and Google Pay for contactless mobile payments.
The KYC process is usually automated and takes only 1 to 5 minutes to complete after you submit your ID and selfie.
Yes, Rizon employs bank-grade security encryption, strict regulatory compliance, and secure wallet management to protect your funds and personal data.